The casino had requested for the back again facet of her documents for further verification. nevertheless, mainly because of the player's not enough response to additional inquiries with the issues staff, we had been struggling to move forward With all the investigation. The complaint was consequently turned down.

The participant from Chile confronted issues Along with the era in their winnings, and the process was delayed by about three months. The player knowledgeable numerous failed withdrawal tries as a consequence of technological concerns, Even with making use of confirmed payment strategies.

The participant from Brazil asked for a withdrawal below two weeks previous to distributing this criticism. The payment hasn’t been processed nonetheless. The player later verified that the withdrawal was processed productively, thus we marked this grievance as resolved.

recognition. accountable gambling commences having an knowledge of the likely threats affiliated with gambling activities.

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Solicitud de documentos en la etapa de retirada, aunque esta práctica se encuentra en otros proyectos en los que jugué.

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The player from Chile asked for a withdrawal on June 10, 2023, and it is still on hold. In spite of getting in contact with the online casino many instances, the one response gained continues to be automatic messages indicating that the case continues to be forwarded on the finance Office. The grievance was turned down as the participant failed to reply to our messages and questions.

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